Terms

TERMS AND CONDITIONS OF SALE

ACCEPTANCE:

All orders subject to acceptance by Great Lakes Graphic Supply. Once placed and accepted, any order may be cancelled only upon terms exempting Great Lakes Graphic Supply against all loss and with the consent of Great Lakes Graphic Supply. Custom orders are not returnable.

PRODUCT WARRANTIES AND GUARANTIES:

Products sold by Great Lakes Graphic Supply are presented in accordance within the manufacturers’ recommendations. Please refer to product data sheets (available upon request) for specific information on product performance. All product information, recommendations and descriptions are based on manufacturers’ research and are believed to be reliable; however, guarantee of this data is not made or implied. It is recommended purchaser independently test the product to determine end-use suitability. Great Lakes Graphic Supply will replace defective merchandise only after the merchandise has been deemed defective by the manufacturer. Great Lakes Graphic Supply shall not be liable for claims beyond the replacement of the defective material. Great Lakes Graphic Supply shall not be responsible for damages or costs of any nature resulting from the use of the material in question.

RETURN MERCHANDISE:

There is a restocking fee of $15.00 per standard item plus freight costs for any items returned that are deemed to be non-defective by Great Lakes Graphic Supply. Returns are accepted only within 30 days from the date of order. No special order or special cut material will be accepted for return. NO CASH REFUNDS, products can be exchanged for store credit or replacement merchandise.

PRODUCT OFFERING:

Great Lakes Graphic Supply reserves the right to add or delete vinyls, colors, or other materials as they become available or are discontinued by manufacturers.

PRICES:

Although Great Lakes Graphic Supply attempts to offer top quality products at competitive prices occasionally we have to raise prices. We will attempt to notify customers, but reserve the right to raise prices without notice.

MINIMUM ORDERS:

There is no minimum order requirement.

FREIGHT POLICY:

A handling charge is attached to products considered oversize by UPS. In instances where freight is charged, actual freight charges will apply.

SAME-DAY SHIPPING

Orders of all in-stock items placed by 2:00 PM on any business day (Monday-Friday) will ship via UPS the same day. Multiple orders placed the same day will be treated as individual orders.
PAYMENT:
Payments can be made by MasterCard, visa, American express.

1355 Logan Ave.
Youngstown, Ohio 44505
Telephone: 330-747-6139
Toll Free: 1-800-477-6275
Fax: 330-747-1884
http://www.greatlakesgraphicsupply.com